Empire Direct Delivery Breaking Rules

Empire Direct don’t deliver. One of the UK’s largest online electrical retailers are having serious problems with their customer service levels. Many stories are flooding in about people ordering items online and them not turning up from Empire Direct.

It seems that Empire Direct are breaking the shopping rules too according to Which.co.uk  they ensure that you still pay out for the postage when you send something back to them. The DSRs believe that the cost of an order should be returned to you.

This electrical appliance seller is set for trouble if it does not improve its poor customer service levels as many are stating lack of response to emails and poor excuses for their ordered products not turning up. Here at Shocking Times we wonder how Empire Direct will cope with the Christmas rush. Does empiredirect.co.uk deserve to get your orders for electrical goods if they simply can’t deliver them?

Their “My Shop” section of the website has been undergoing maintenance for some time now but here at Shocking Times out Shopping Basket will remain empty until Empire Direct get their act together.

So next time you consider ordering online you may want to think twice about who you use.